❓ Frequently Asked Questions

❓ Frequently Asked Questions

❓ Frequently Asked Questions

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

  • On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

  • On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

💰 Membership not unlocked on other devices after purchase?

  • On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

  • On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

Contact official customer service Xiao V (In-App - My - Help and Feedback - Contact Customer Service) to inform Xiao V about the steps taken before the crash and send the diagnostic file.

Ways to view the diagnostic file:

• iOS, iPadOS: System Settings ➡ Privacy ➡ Analytics & Improvements (at the bottom) ➡ Analytics Data, then find Vision in the list and share the most recent one with us.

• macOS: Console app ➡ Crash Reports ➡ Search Vision in the top right corner, then find the most recent one and share it with us.

💁 联系客服 加入打卡

💁 联系客服 加入打卡

加入阅读打卡请扫码添加客服 Carol

加入阅读打卡请扫码添加客服 Carol